I work as a Medical Secretary at Birmingham Children’s Hospital for a
Respiratory Paediatrician. My job is
full time and for someone who not only never wanted children but actually
never had any, it seems oddly fitting to have a job now protecting their
interests. It is a very demanding
job, and in some ways is like Nursing
without bedpans. Britain has a
socialised medicine set up, so my job is strictly that of a PA rather than
having anything to do with billing. My Consultant specialises
in severe asthma and sleep apnoea. I
have special clinics and waiting lists to run and basically, am responsible
for ensuring that he is at the right place, at the right time, seeing the right
patient, with the right piece of paper in his hand, and having had the right
procedures already carried out. This
means figuratively running after him with an administrative dustpan and brush
making sure all is running like clockwork.
As he is the Asthma
Specialist and one of the leading Consultants in Britain in this specialty,
and as I was a very sick asthmatic child, I find my work deeply
fulfilling. My Mum went toe to toe
with many a doctor and consultant when I was sick as a child, and I know
EXACTLY how the sick child is feeling when his/ her Mum is on the other end
of the phone pleading her child’s cause.
I can empathise with the mother too, when she fights for her child, as
my Mum did the same. Sometimes just
listening is all I can do as they want to let off steam, but often I have the
satisfaction of either being personally being able to help (appointments or
anything to do with administration), or directing them to Specialist Nurses
or Lung Function Technicians who can answer their questions, or even have
them talk to my Consultant. This is a
kind of triage and is a lateral shift from my nursing role, which was broadly
the same in principle. Simply put, I have found a
niche in life. I am working up to
retirement, hoping to step down to part time next year, and will retire when
I am 66. That’s not all that far away! |